SKY FEDERAL CREDIT UNION
Card Services Specialist - Contact Center. Responsible to assist members with debit and credit card needs, including handling calls, emails, chats, and secure messages; performing limit adjustments and payment reversals; troubleshooting transactions; monitoring fraud; working daily reports; and filing VISA chargebacks. Strong multitasking, member service, and professional phone etiquette are essential.
Full Time Universal Employee – Ennis Branch. Responsible for opening, maintaining accounts and assessing member needs to recommend appropriate products/services. Assist members with all transactions including deposits, withdrawals, transfers, and loan payments. Will also work with certificates, IRAs, life insurance claims. Must be able to multi-task, research for problem resolution and have a high comfort level in the use of computers. Must be detailed oriented, along with excellent communication and great customer service skills. Lending experience preferred.
Compliance Manager- Livingston. Responsible for compliance operations including the Bank Secrecy Act and OFAC of the entire Credit Union. Monitor suspicious activity alerts, check holds, ensure information at account opening throughout the membership is complete while maintaining total confidentiality. Will report on CTR’s, SAR’s, and Monetary Instruments within the required time. Complete risk assessments. Keeping abreast of current government regulations and implementing policy and procedures to adhere to those regulations. Adequately plan and complete audits. Report audit findings and recommendations. Maintain a professional image. Must be detailed oriented, along with excellent communication and problem-solving skills required. Satisfactorily complete all required training. Must perform other duties and responsibilities to assist where needed. Prior compliance and auditing experience required. Ability to work with minimal supervision.
All Positions: Send a letter of interest and resume to [email protected]
Excellent benefits. * 401K * Life Insurance * Health Insurance * Heath Savings Match & More
